Re: Looking for Hard Disk replacement (MSL300)

Marcelino Bernardo (mbernar@erenj.com)
Wed, 16 Aug 1995 16:39:04 -0500

I would like to thank everyone who responded to my message. The first
question has been answered. To summarize, there are 2 sources of Hitachi
DK512 replacement disks:

Computer FIeld Services Inc. of Wakefield MA.
MR Resources

I have already called CFS and they do have them in stock.

I would also like to clarify the following statement that I made regarding
Bruker service:

>I have been so far unsuccesful in making any human contact with Bruker and
>my voice messages has gone unanswered (The poor response from Bruker
>recently is another subject).

The word poor was a poor choice on my part: I really meant to say "slow".
For this, I apologize. Bruker service's response, in my experience, has
always been very good but has been slow recently. I also didn't mean that
their response in this instance has been slow since I just called them
yesterday after hours and this morning. The statement about slow response
is based on previous service calls. As I was informed, they are working to
improve the situation.

Marcelino Bernardo
Exxon Research & Engineering, Co. mbernar@erenj.com
Route 22 East (908) 730-2324
Annandale, New Jersey 08801 (908) 730-3232 (Fax)